FAQ - Frequently asked questions

Have questions? We’ve got you covered! Explore our FAQ for everything you need to know about your stay, from bookings to activities and wellness experiences.

General

Booking

Book us directly via email [email protected] and support our start up.

breakfast

Breakfast is served from 8:30 am to 11 am, with a fresh surprise each morning. Let us know about allergies or preferences so we can adjust accordingly. 

Check-Out Time

Check-out time is at 11 am. 
Check in from 2pm. 

Pets

Our friendly, street-rescued dogs and cats are part of the Red Coconut family. Let us know if you’re unsure around animals, and we’ll make sure you’re comfortable.

Payment Options


We accept cash (LKR, €, $), and card payments.
Bank charges an additional 3% for card payments .

pool hours

Enjoy the pool from sunrise until midnight. Please respect other guests when using the facilities. Rinse off in our outdoor shower before entering the pool.

Laundry Service

Laundry facilities are available nearby, en route to Bentota.  1km drive.

Mosquito Precautions


Mosquitoes may appear around 5 pm. We recommend using repellents, mosquito nets, or a fan to keep them away. Citronella and Soffell are available locally.

BEACH

Across the road 80m walking distance to a virgin beach. Beach Bars, Sun beds are available at the beach. When you return you will and a Foot find a shower right at the entrance for your sandy feet.

About your room

Room service


Rooms are cleaned upon request to respect your privacy. Let us know at breakfast if you’d like a refresh or a towel change.

Drinking water

Complimentary bottled water is provided daily. Additional bottles can be added to your account.

Air-conditioning

Adjustable A/C is available in all rooms. Please turn off A/C and lights when leaving to conserve energy.

Payment Options


We accept cash (LKR, €, $), and card payments.
Bank charges an additional 3% for card payments.

Towels

Extra towels are available near the outdoor shower. 

New to sri lanka?

Sim card

Dialog and SLT SIM cards are available locally, and a passport is required for registration. Best to gut it at the airport on arrival.

Currency exchange

Exchange major currencies at Royal Pharmacy in Aluthgama. ATMs in Bentota and Aluthgama allow daily withdrawals of LKR 100,000–200,000.

Driving license

Ensure your license is valid for Sri Lanka. An international license is required for legal driving and insurance coverage.

Wildlife awareness

Enjoy the beauty of Sri Lanka but remain cautious of wildlife, especially in dense areas where snakes and critters may reside.

exploring bentota

Local transport

Tuk-tuks are available on the street. You will find numbers of few local divers in your room who we trust.  rentals, let us assist you.If you need a car or van we can assist you to gut a good deal.

Day trips

Explore nearby gems like Galle Fort or local waterfalls. We’ll help plan an unforgettable excursion.

Supermarket & Pharmacy

Find essentials at nearby stores like Food City, KEELS, or Anna’s Pharmacy in Aluthgama.

Village tour

Join a guided tour through the local village, ending with a traditional Sri Lankan meal. Will Cook for you traditional food in a local resident area. Show you around Bentota the Temple, the turtles, the riverside,... 

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